This introductory course offers an overview of Software and Service Quality Assurance Models.

Quality Assurance is deemed as a way to more reliable and sustainable SW and Services.

The Quality Models outlined in this course are abstract but geared towards implementation favouring

a pragmatic and systematic approach, putting emphasis on the programmatic assessment of the quality

conventions. As such, the model builds on the DevOps culture and automation, outlining a set of good

practices that seek the usability and reliability of SW and Services, and meet the user expectations

in terms of functional requirements.